voicema
Legal · Privacy
Legal · Data Protection

Privacy Policy &
DPDP Act Compliance

Effective: 1 January 2026 · Last updated: 28 May 2026 · Version 1.0

This Privacy Policy explains how zUdyog(“we”, “our”, “us”), operating the Voicema platform at voicema.com, collects, uses, stores, and protects personal data. It also describes your rights under India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

We collect the minimum data necessary. We do not sell it. We do not share it with third parties beyond what is needed to deliver our service.


Who We Are

Data Fiduciary (DPDP Act): zUdyog, operating Voicema.
Contact: hello@voicema.com
Platform: voicema.com

Voicema is an Enterprise Voice AI platform built for Indian BFSI, healthcare, and BPO teams. This policy covers the Voicema landing page, the Book 1 download page (/book1), and the email communication that follows.

What Personal Data We Collect

At this stage, Voicema is in early access. We collect only what is necessary to deliver the Book 1 PDF and the follow-up email sequence.

DataWhy we collect itLegal basis (DPDP Act)
Email addressTo deliver the Book 1 PDF and send the 5-email Vak Framework sequence over 14 daysConsent — given when you submit the form
Email engagement (opens, clicks)To understand which content is useful and improve future emailsLegitimate interest — improving the service you opted into

We do not collect names, phone numbers, payment information, location, or device data through our landing pages. We do not use tracking pixels, third-party advertising, or behavioural profiling.

How We Use Your Data

Your email address is used exclusively for:

1. Delivering the Book 1 PDF (The Listening Machine) immediately after signup.
2. Sending the 5-email Vak Framework sequence over 14 days — content on building voice AI for India, drawn directly from the book.
3. Occasional product updates about the Voicema platform and future books in the series, if you remain subscribed.

We will never use your email to send unrelated promotions, share it with advertisers, or contact you about anything outside the Vak Framework and Voicema platform.

Where Your Data Is Stored

Email addresses are stored with Resend (resend.com), our email delivery provider. Resend stores contact data on infrastructure in the United States. Our Voicema platform infrastructure runs on AWS ap-south-1 (Mumbai, India).

We retain your email address for as long as you remain subscribed. If you unsubscribe or request deletion, your data is removed within 30 days.

DPDP Act 2023 — Your Rights as a Data Principal

Under India’s Digital Personal Data Protection Act, 2023, you have the following rights as a Data Principal. To exercise any of these rights, email us at hello@voicema.com. We will respond within 30 days.

Right to Information
Know what personal data we hold about you and how it is being used.
Right to Correction
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data. We will action this within 30 days.
Right to Grievance Redressal
Raise a complaint if you believe your data rights have been violated.
Right to Withdraw Consent
Unsubscribe at any time via the link in any email, or by writing to us.
Right to Nominate
Nominate another person to exercise your rights in the event of death or incapacity.

Consent

By submitting your email address on voicema.com or voicema.com/book1, you give free, specific, informed, and unambiguous consent for us to:

(a) store your email address with Resend;
(b) send you the Book 1 PDF and the 5-email Vak Framework sequence;
(c) send you occasional updates about Voicema and the book series.

You may withdraw consent at any time by clicking “Unsubscribe” in any email, or by emailing hello@voicema.com. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

Third-Party Processors

ProviderPurposeData sharedLocation
Resend (resend.com)Email delivery and contact listEmail addressUnited States
Vercel (vercel.com)Website hosting and edge functionsServer logs (IP, request metadata — not stored by us)Global edge / India

We do not use Google Analytics, Meta Pixel, or any third-party advertising or tracking service on this website.

Cookies

Voicema does not use cookies for tracking or advertising. The site may use essential session cookies set by the hosting infrastructure (Vercel) solely for performance and security. These do not identify you personally and are not used for any analytics or marketing purpose.

Children’s Data

Voicema is a B2B platform intended for professionals and developers. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a child has submitted their data to us, contact us immediately at hello@voicema.com and we will delete it.

Changes to This Policy

We may update this policy as the Voicema platform grows. Material changes — changes that affect how we collect or use your data — will be communicated via email to subscribers at least 14 days before taking effect. The “Last updated” date at the top of this page reflects the most recent revision.


Grievance Officer — DPDP Act 2023

Under Section 13 of the DPDP Act, you may contact our Grievance Officer for complaints or requests related to your personal data.

Organisation: zUdyog

Platform: Voicema (voicema.com)

Email: hello@voicema.com

We will acknowledge your grievance within 72 hours and resolve it within 30 days of receipt.